THE DESCRIPTIONS SET FORTH BELOW WITH RESPECT TO A GIVEN PRODUCT ONLY APPLY TO THE EXTENT THAT CLIENT IS PURCHASING A SUBSCRIPTION TO SUCH PRODUCT, AS INDICATED ON THE FIRST PAGE OF THE SUBSCRIPTION SCHEDULE OR STATEMENT OF WORK (OR SIMILAR ORDERING DOCUMENT).
Consulting Professional Services
Consulting Professional Services includes: (i) addition, update, and removal of Client Content; (ii) addition, update, and removal of standard Pages features including, but not limited to, promotions, events, products, and bios; (iii) technology updates for the purpose of assisting Client with search engine optimization; (iv) Client branding and stylistic updates; (v) addition, update, and removal of analytics; and (vi) bug fixes. Consulting Professional Services outside of the scope described herein may be subject, in Web Scholars' sole discretion, to additional fees. Consulting Professional Services are available in the packages described below or a custom package described in the Subscription Schedule:
| Consulting Professional Services - Up to 10 hours/month (also referred to as "Pages Professional Services - Up to 10 hours/month", "Pages Service Tier: 1" or "Tier 1 Maintenance and Support") | Consulting Professional Services – Up to 10 hours/month includes ten (10) hours per month of Web Scholars Consulting resources (each a “Consulting Hour”, collectively the “Consulting Hours”) to be used towards maintenance and support described above. The Consulting Hours expire at the end of each month and cannot be rolled over into any other month and cannot exceed ten (10) Consulting Hours in any one month. Any unused Consulting Hours expire at the end of the Term. |
| Consulting Professional Services - Up to 20 hours/month (also referred to as "Pages Professional Services - Up to 20 hours/month", "Pages Service Tier: 2" or "Tier 2 Maintenance and Support") | Consulting Professional Services – Up to 20 hours/month includes twenty (20) hours per month of Web Scholars Consulting resources (each a “Consulting Hour”, collectively the “Consulting Hours”) to be used towards maintenance and support described above. The Consulting Hours expire at the end of each month and cannot be rolled over into any other month and cannot exceed twenty (20) Consulting Hours in any one month. Any unused Consulting Hours expire at the end of the Term. |
| Consulting Professional Services - Up to 40 hours/month (also referred to as "Pages Professional Services - Up to 40 hours/month") | Consulting Professional Services – Up to 40 hours/month includes forty (40) hours per month of Web Scholars Consulting resources (each a “Consulting Hour”, collectively the “Consulting Hours”) to be used towards maintenance and support described above. The Consulting Hours expire at the end of each month and cannot be rolled over into any other month and cannot exceed forty (40) Consulting Hours in any one month. Any unused Consulting Hours expire at the end of the Term. |
| Consulting Professional Services - Up to 60 hours/month (also referred to as "Pages Professional Services - Up to 60 hours/month") | Consulting Professional Services – Up to 60 hours/month includes sixty (60) hours per month of Web Scholars Consulting resources (each a “Consulting Hour”, collectively the “Consulting Hours”) to be used towards maintenance and support described above. The Consulting Hours expire at the end of each month and cannot be rolled over into any other month and cannot exceed sixty (60) Consulting Hours in any one month. Any unused Consulting Hours expire at the end of the Term. |
| Consulting Professional Services - Up to 80 hours/month (also referred to as "Pages Professional Services - Up to 80 hours/month") | Consulting Professional Services – Up to 80 hours/month includes eighty (80) hours per month of Web Scholars Consulting resources (each a “Consulting Hour”, collectively the “Consulting Hours”) to be used towards maintenance and support described above. The Consulting Hours expire at the end of each month and cannot be rolled over into any other month and cannot exceed eighty (80) Consulting Hours in any one month. Any unused Consulting Hours expire at the end of the Term. |